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The Insurance RecordAn independent record of insurance agents and brokers — licensing, appointment, and conduct, checked against real regulation
The Insurance Record

Insurance agents and brokers, checked against real regulation — not a five-star review

Anyone can put "insurance agent" in a bio. Whether that person is actually licensed in your state, actually appointed to sell the carrier's products they're pitching, and free of a disciplinary or rebating pattern is a separate, checkable question almost nobody asks before signing. We check real agents and brokers against the actual licensing and conduct rules that apply, and report what we find honestly — no paid rankings, no pay-to-list badge.

What that means in practice

  • No sponsored placements, ever
  • Every finding checked against a state regulator's own record, not an agent's claim
  • A failing verdict never named — only a passing one
  • No paid "verified agent" badge, at any price

Licensing

How to check if your agent is licensed

A step-by-step walkthrough of your state's own license lookup — no SSN or special access required.

Read the guide →

Complaints

What the NAIC Complaint Index measures

A 1.0 score is the industry median — but it's calculated for the carrier, not the individual agent. The distinction matters.

Read the guide →

Life & annuities

Churning and twisting, explained

Two specific, regulated forms of misconduct in life insurance and annuity sales — and the disclosure rule meant to stop them.

Read the guide →

Where we are right now

The Register →

This site just launched. The standard is published and the Register is open, honestly, at 14 agents/brokers assessed so far and 0 listed — see Updates for a dated record of everything that changes from here.

Recently updated

All updates →

September 16, 2026

4 more Library pages: agency licensing, Medicare Advantage certification, and two military-specific producer rules

An insurance agency is usually its own separately licensed business entity, distinct from any individual producer's license; a Medicare Advantage or Part D agent has to clear a federal annual training-and-testing certification (not just a state license) before selling a plan; a December 2024 federal law lets a military spouse's state license follow them across a PCS move; and a 2006 federal law layers specific disclosure and reporting rules onto any life insurance sale made on a US military installation.

September 16, 2026

Seventh Register round: 1 more agent/broker assessed, 0 listed

Fourteen agents/brokers checked against the standard so far; none has passed yet, so the passing directory stays empty — not by omission, but because nobody has cleared it.

September 16, 2026

3 more Library pages: pet insurance training, travel insurance's entity-level license, and how producers actually get licensed

Pet insurance is almost always sold under an ordinary P&C license, but a 2022 NAIC model act layers a pet-specific producer training requirement on top of it in a growing list of states; travel insurance runs through its own "limited lines" license usually held by a business entity, not the counter clerk or checkout page that sold it to you; and the front-end pipeline our other licensing guides don't cover — state-specific pre-licensing education, the exam, the fingerprint background check, and the NIPR application behind every new producer license.

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